Use the JMS Mailboxes window to manage JMS mailboxes that work with KANA Response. To open this window, click the Edit JMS Mailboxes button under Mailboxes on the Mail Receiver window in System Administration .
Magnifying glass icon |
Click to view details about the JMS mailbox. |
All/None |
Selects or clears all mailboxes in the dialog box. Click All to select all. Click None to clear any that are currently selected. |
Name |
The "friendly name" Response assigns the mailbox it uses as sender. |
E-mail Address |
Displays the e-mail address for the account. This is the return address used in replies to incoming messages. Note that users can override this address if you allow them to change the From address in a reply or an original message. |
Description |
Displays whether the mailbox is active |
Add |
Displays the New Mailbox dialog, enabling you to configure another JMS mailbox |
Delete |
Removes the selected mailboxes, disconnecting them from KANA Response |
Clear All JMS Lookups |
Clears all currently stored JMSlookups. |
Test All |
Confirms the connections between the mailboxes and KANA Response |
OK |
Saves your changes and closes the window |
How do I edit mail receiver parameters?
How do I edit mail sender parameters?