You must be logged on as a Response Administrator or Content Manager to send a campaign message. Before sending campaign messages, you need to create the email template in Content Admin. You can do this by navigating in Content Admin to Email Templates and following the steps and instructions.
To send the campaign message:
Click
the "Create a new campaign message”
icon 
in the Mail Client.
Fill in the required fields: Campaign Name and Campaign Description.
Click
the Select Campaign Mailing List
icon 
to open a window
containing the available mailing lists.
Click the Available Mailing Lists button to browse to mailing lists not already available. The mailing list must be on the Response server in the email directory. Read more about mail lists.
Click Cancel to close the window without adding a mailing list.
Click Refresh to renew the list after adding a new entry.
Click View to view a selected mail list.
Click OK to complete your selection.
Select
an email template from the Email
Template drop-down list.
Upon selection of the template, the Subject and Body of the campaign
message are automatically populated, and cannot be edited in the Mail
Client.
Click the Attachments icon to attach a file to the message.
Optionally, add additional recipients in the To list.
Click Send to mail out the campaign.