The KANA Response Database Doctor component does the following:
Monitors the performance and integrity of the KANA Response database
Runs maintenance scripts for Oracle to maintain the performance and integrity of your KANA Response database
Caution: Do NOT use the KANA Response 5.0 database maintenance scripts on a KANA Response 8 database. Data corruption will occur.
You can schedule the Database Doctor to run maintenance and diagnostic scripts weekly at varying levels of thoroughness. It writes the results of its diagnosis to the KANA Response database, as well as to the standard KANA Response log files. You can use the Database Doctor window to view these diagnoses. In the KANA Response system configuration file, a KANA Response Administrator can define a Database Doctor for each partition. See the Cluster Manager online help and the KANA Response Installation and Configuration Guide for more information on the Database Doctor and the configuration file.