Deleting Users

Deleting a user means removing that user from the current partition in the KANA Response system.  

NOTE: You cannot delete the Administrator user.

In Content Administration:

  1. Click the Users entry under the user's home department.

  2. Select the entry for the user in the Users pane.

  3. Click the Delete this entry icon in the toolbar.

  4. When prompted to confirm the deletion, click OK.


Learn about users.

Learn about user roles.

How do I add a user?

How do I clone a user?

How do I edit user information?