The KANA Reports user interface provides you with the ability to supply report parameters and submit a report for processing and viewing. Timing and recurring schedule parameters can be set and tasks created.
The Schedule table on the Reports console contains a listing of scheduled tasks and status of execution for each task in the Scheduled tab. You can update and delete tasks from this location if you are an Administrator or other role with the required permissions.
In addition to the Scheduled tab, there are Active and Completed tabs, which provide details about scheduled tasks.
The Reports console filters functionality based on the role and privileges of the user. Report Administrators may review all scheduled reports, see who scheduled the reports and then take action, such as deleting reports, or making reports inactive.
Start scheduling a report task by clicking the Schedule icon in the Control area.
The Toolbar above the Schedule table holds the following options:
Run now |
Run the report schedule now. |
Copy |
Copy a selected report schedule. |
Delete |
Delete a selected report scheduled task. |
Enable |
Enable a report scheduled task |
Disable |
Disable a report scheduled tasks. |
Export to Script |
Export and save a scheduled task to a script file. |
Import Script |
Import a scheduled task script file. |
Preferences |
Set the column preferences for Schedule Task. Check the columns you want and click OK. |
Task ID |
The internal ID for the task. |
Schedule Name |
The name of the schedule. |
Next Run Time |
The next time for this task |
Last Run Time |
The last time for this task. When it was last performed. |
Is Successful |
If the run completed successfully. |
Catalog |
The catalog path and name for the report. |
Report Set |
The report set path and name. |
Reports |
The name of the reports. |
Launch Type |
The way the task is carried out. |
Task Type |
The type of task. For example, file system, email or printer tasks. |
Requester |
The name of the user submitting the task. |
Is Enabled |
Whether the task is actually enabled. |
Next to the Scheduled tab are the Active and Completed tabs. The Active tab lists the report tasks that are currently in progress.
Task ID |
The internal ID for the task. |
Start Time |
The time this task begins. |
Catalog |
The catalog path and name for the report. |
Report Set |
The report set path and name. |
Task Type |
The type of task. For example, file system, email or printer tasks. |
Parameters |
The specified task values. |
The Completed tab lists the report tasks that are complete
Task ID |
The internal ID for the task. |
Completed Time |
The time this task ended, was complete. |
Is Successful |
True if the task was completed successfully, B if not. Click Details to review the task completion details |
Catalog |
The catalog path and name for the report. |
Report Set |
The report set path and name. |
Task Type |
The type of task. For example, file system, email or printer tasks. |
Parameters |
The specified task values. |
If the same Reports installation is used for multiple partitions only the scheduled reports for the logged on partition will show in the list of Scheduled Reports.
How do I stop a scheduled report?