Active Logins Report

Use this report to view a list of all users currently logged in to KANA Response. Scroll down to view a description of the results of the report.

DB View

This report maps to this DB View: Loginview, which contains one row for each time a user logged into the Kana system.

Output

Output format

Select the output that you want the report to be delivered in.  This can be DHTML, HTML, Applet, PDF, text, Excel, PS (PostScript), RTF and XML.

Language

Select the language in which you want the report to be delivered.

Enter Parameter Values

Find Criteria

All

Select this option to find by all.

Fields

Select this option to search using the available query fields.

User in

Select the department that the user is in.

Name

Select the name of the user.


Report results

The date range for the report appears above the report results.

Term

Explanation

User

Displays the name of the user.

Time Connected

Displays the amount of time the user is connected.

Total Users Logged In

Displays the total number of users logged in.

Total Time Connected

Displays the total time users are logged in.

 

 


Learn about Logins reports.  

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