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Response Online Help

Welcome to Response Online Help for Response, Response Live (Reports only) and IQ. The help available with this release is listed in this table.

Title
Description
Explains how to use the Administration portion of the KANA Response Client. Information is available for both Content and System Administration.
Explains how to use the KANA Mail portion of the KANA Response Client.
Explains how to use the Cluster Manager portion of the KANA Response Client
Explains how to use the KANA Reports application. Information is available for Response, Response Live, IQ and Cross Channel Reports.